The Water Department’s billing office is located in the Property
Owners Association’s Membership Services Department.
The Membership Services Department is located on Arkansas
340/Lancashire Boulevard just west of U.S. 71.
The department is located next to the Bella Vista fire and
police departments.
Facility Hours: 8 a.m. to 5 p.m. Monday through Friday, excluding holidays.
Water Bill Payments Water bill payments are due on the 21st day of each month or
the first business day after the 21st
• A $10-late penalty fee is assessed for payments not received
by the Membership Services Department by 4:30 p.m. on the due
date.
• Accounts that remain unpaid from the previous month will
receive a notice of disconnection of water service on the next
month’s water bill.
• Accounts that remain unpaid at the time of the second due date
will have the water service disconnected.
• Once a service order has been issued for disconnection, all
account balances of all properties owned plus all reconnection
fees and penalties must be paid prior to reconnection.
Members also may choose to register for the automatic draft
program. By signing up for this service, your water payment will
be withdrawn from your checking or savings account on the 21st
day of each month.
If you are concerned there may be a meter reading or billing
error, please call the water billing clerk in the Water
Department’s billing office at (479) 855-8000.
If the bill needs to be disputed, please call the water billing
clerk in the Water Department’s billing office at (479) 855-8000
or write to: BVVPOA, Attn: Membership Services, 101 Town Center
NE, Bella Vista, AR, 72714. This must be done no less than seven
calendar days before the payment due date or disconnection date.
Services:
1. New water service cost for a new home.
There are two fees that must be paid for each new building
served by the Bella Vista Water System. The amounts of the fees
depend on the plumbing fixtures and water meter size required by
the new construction. The Water Capital Buy-in Fee is $3,950,
which goes toward improving the water system to meet the needs
caused by growth. The Water Tap Fee is $2,067.24 for an average
5/8 x 3/4-inch meter. Larger meter sizes cost more because they
can exert a greater demand to the water system. At the same time
there will be a fee of $315 for street maintenance and $588.50
for a stump dump fee. The total amount due will be $6,920.74.
2. Installation process for new water service.
There are many steps needed to completely process a new water
service application. After the fees are paid, the Arkansas
Department of Health requires an approved sewage disposal plan
and written documentation that the building’s service line and
plumbing were inspected by a certified local plumbing inspector
and was found to be in substantial compliance with the State
Plumbing Code.