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Water Billing and Services
 
51 Huntley Lane
Bella Vista, AR 72715
(479) 855-5085

Director Mike Taggart
Billing and Collections Manager
M. Rene Chamberlain


Driving Directions

Facility Hours:
7:30 a.m. to 4 p.m. Monday through Friday, excluding holidays.

 
Water Bill Payments

Bella Vista Village Online Assessment and Water Bill Payments

Payments should be made at the Water Billing office, 51 Huntley Lane, or for your convenience payments of current water bills for residences and businesses with active water meters may be made at the Membership Services Department, 3 Euston Road. Additionally, POA payments may be left at the drop boxes located at 101 Town Center and 51 Huntley Lane.

• A penalty fee of 10 percent of the outstanding balance minimum $12-late penalty is assessed for payments not received by  4:30 p.m. on the due date.

• Accounts that remain unpaid after the due date will receive a notice of disconnection of water service.

• Accounts that remain unpaid 10 days after the due date will have water service disconnected.

• Once a service order has been issued for disconnection, all account balances of all properties owned plus all reconnection fees and penalties must be paid prior to reconnection. Payments required for re-establishing water service MUST be made at the Water Department, located at 51 Huntley Lane.

• Water Billing Office hours are extended to 5 p.m. on the water bill due date and disconnect day.

Members also may choose to register for the automatic draft program. By signing up for this service, your water payment will be withdrawn from your checking or savings account on the 15th day of each month.
 

• To obtain an online application, click here.

If you are concerned there may be a meter reading or billing error, please call the water billing clerk in the Water Department’s billing office at (479) 855-5085.

If the bill needs to be disputed, please call the water billing clerk in the Water Department’s billing office at (479) 855-5085 or write to: BVVPOA, Attn: Water Department, 51 Huntley Lane, Bella Vista, AR, 72715. This must be done no less than seven calendar days before the payment due date or disconnection date.

   
WATER SERVICES


New Water Service Fee For A New Home
There are two fees that must be paid for each new building served by the Bella Vista Water System. The amounts of the fees depend on the plumbing fixtures and water meter size required by the new construction. The Water Capital Buy-in Fee is $2,500, which goes toward improving the water system to meet the needs caused by growth. The Water Tap Fee is $2,152 for an average 5/8 x 3/4-inch meter. Larger meter sizes cost more because they can exert a greater demand to the water system. Additionally, a $75 water deposit will be collected.

Installation Process For New Water Service
There are many steps needed to completely process a new water service application. After the fees are paid, the Arkansas Department of Health requires an approved sewage disposal plan and written documentation that the building’s service line and plumbing were inspected by a certified local plumbing inspector and was found to be in substantial compliance with the State Plumbing Code.

 
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